Marketing site and product privacy in one place. Plain English. No dark patterns.
This policy covers the Veldt Labs marketing site at veldtlabs.ai and the Veldt platform product. Handling of data our customers route through the platform is governed by the customer’s Data Processing Agreement (DPA). For details on how we protect that data once we hold it, see the security page.
When you use the Veldt platform, we act as a data processor for our customers. We handle only the data the customer routes through the platform: agent actions, evidence records, identity metadata, and configuration you provide.
Retention, deletion, access, sub-processor list, and international transfer terms for that data are governed by the customer’s DPA and order form. For how we protect it in flight and at rest, see the security page.
You can exercise any of the rights below by writing to [email protected]. We’ll verify identity and respond within statutory deadlines.
We use a single first-party session cookie. It exists only to keep the site usable during your visit. We do not set preference cookies (there are no preferences to remember) and we do not set advertising cookies (we do not advertise).
Servers are located in the United States and the European Union. When personal data is transferred out of the EEA, the UK, or Switzerland, we rely on the European Commission’s Standard Contractual Clauses (SCCs) and the UK IDTA where applicable, together with supplementary safeguards where required.
We do not transfer personal data to jurisdictions lacking an adequacy decision without an approved transfer mechanism in place.
| Data type | Retention window |
|---|---|
| Site analytics | 90 days |
| Contact form submissions | 24 months |
| Newsletter opt-ins | Until you unsubscribe |
| Product data | Per customer DPA |
| Security & access logs | 12 months |
| Signed audit records | Per customer retention setting (up to 25 years) |
| Tax & billing records | 7 years (statutory) |
For privacy questions, data subject requests, or DPA copies, please use the address below. We respond within statutory deadlines and typically much faster.